Shipping Policy
Shipping Policy – GeekMax.us
At GeekMax.us, we strive to provide fast, reliable, and secure delivery for all orders. Please read the details below to understand our shipping process.
1. Order Processing
-
Orders are processed within 24 hours on business days (Monday–Friday).
-
Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Locations
-
We currently ship to the United States only.
-
International shipping is not available at this time.
3. Shipping Methods & Delivery Time
We use trusted carriers such as USPS, UPS, and FedEx.
-
Standard shipping: 2–6 business days depending on your location.
-
Expedited shipping options may be available at checkout.
4. Shipping Fees
-
Standard shipping fees are calculated at checkout based on your location and order size.
-
Promotions may offer free shipping for orders meeting certain conditions.
5. Order Tracking
-
Once your order ships, a tracking number will be emailed to you.
-
You can track your package via our Order Lookup page or directly through the carrier’s website.
6. Lost, Delayed, or Stolen Packages
-
If your package is delayed, lost, or shows as delivered but you didn’t receive it, contact us immediately.
-
After carrier verification, we will provide a replacement or full refund.
7. Incorrect Shipping Information
-
Please double-check your shipping details before placing your order.
-
GeekMax.us is not responsible for packages delivered to the wrong address provided by the customer.
-
If your order has not yet shipped, contact us as soon as possible to correct the address.
8. Age Verification
-
Orders may require age verification upon delivery.
-
Failure to pass age verification may result in order cancellation and refund.
9. Contact Us
If you have any questions about shipping, please reach out:
📧 Email: service@geekmax.us
📱 WhatsApp: +1 267 701 2605